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Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082

General Information: 972-766-6900
TTD: 735-2989

Make a Payment

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Individual Products
If you have coverage through your employer, please see “Group Product Contacts” below.
Under 65 New Enrollment 800-531-4456
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Under 65 Customer Service
(Existing members with health insurance plans including HMO and PPO)
888-697-0683
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Medicare Supplement Customer Service 877-384-9307
Dental Indemnity USA 800-820-9994
Group Product Contacts
PPO/POS/Indemnity Plans
(8 a.m. – 8 p.m. Central time)
800-521-2227
HMO Blue Texas Plans
(8 a.m. – 8 p.m. Central time)
877-299-2377
HealthSelectSM of Texas
Consumer Directed HealthSelectSM
800-252-8039
Mon – Fri, 7 a.m. – 7 p.m.
Central time
Sat, 7 a.m. – 3 p.m. Central
time
Dental 800-521-2227
BCBSTX Behavioral Health
(Mon – Friday, 8 a.m. to 6 p.m. Central time)

Magellan Behavioral Health
(Mon – Fri, 8 a.m. to 6 p.m. Central time)
800-528-7264


800-729-2422
Membership Department 800-445-2227
For all other group members, call the toll free number on the back of your ID card.
Human Resources
Human Resources Inquiries 866-977-7378
Regional Sales Offices (POS)
Amarillo

7901 Wallace Boulevard
Amarillo, TX 79124
806-371-3000
800-403-4650
Austin

9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759
800-336-5696
Beaumont

2615 Calder Street, Suite 700
Beaumont, TX 77702
409-896-0100
Corpus Christi

4444 Corona Drive, Suite 120
Corpus Christi, TX 78411
361-878-1600
800-442-1685
Dallas/Fort Worth

1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082
800-399-5831
Houston

1800 West Loop Freeway South, Suite 600
Houston, TX 77027
713-354-7000
800-235-0796
Lubbock

3223 S. Loop 289
Suite 460
Lubbock, TX 79423
800-399-5831
San Antonio

17806 IH 10 West, Building 2, Suite 200
San Antonio, TX 78257
210-558-5100
Tyler

3800 Paluxy Drive, Suite 540
Tyler, TX 75703
800-259-3668
Claims and Correspondence
Mail to: Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
Supplier Registration
Supplier Registration  If you are interested in conducting business with Blue Cross and Blue Shield of Texas, this link takes you to our Supplier Registration Portal.

Media Contacts

If you are a member of the media with questions, please contact media@bcbstx.com.