Reference Guides and Quick Links

Bookmark this page for the following Reference Guides and Quick Links at your fingertips!

• Availity^® Authorizations & Referrals
• Blue Review Newsletters
• BCBSTX News and Updates
• Claim Filing Tips (Information on Billing, Bundling, Claim Submissions, Adjustments, National Drug Codes and Modifiers)
• Claims Verification Processing
• Contact Us (including Network Management Offices)
• Customer Service Automated Phone System (1-800-451-0287) and
  Interactive Voice Response (IVR) Caller Guides:
  • Eligibility and Benefits 
    • Eligibility and Benefits Fax Back
  • Claims 
  • Inpatient Prior Authorization Request 
  • Outpatient Prior Authorization Request 
• General Reimbursement Information
• ID Card Samples
• NPI Resources
• Utilization Management - Prior Authorizations and Predeterminations
• Provider Manuals
• Provider Tools
• Provider Training Webinars
• Quick Reference Guides
• Secondary Claims - Electronic Filing Guidelines