We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2021 health care plan for yourself or family.

Tab One Ask Question

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Ask a Sales Question

Please fill out the form below and a licensed agent will contact you to help answer your questions.

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Tab Two Request Brochure

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Request a Brochure

Please fill out the form below and we will send you information about our health insurance plans.

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If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

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Tab Three Request Agent

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Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of Texas authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in
Please enter a valid first name
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Please enter a valid date of birth (MM/DD/YYYY)
Please enter a valid city
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Tab Four Call Us

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Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-888-731-0406
Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT

Customer Service:
1-888-697-0683
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-866-292-6745 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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Health Insurance Is Affordable

The Affordable Care Act (ACA) has made it easier for more people to get health insurance. If you don’t have health coverage through your employer, there are several ways to shop for health insurance. Health coverage can be purchased from an agent, an insurance company or the Health Insurance Marketplace. You may also qualify for Medicaid or Medicare.

If you were unable to get affordable health insurance in the past, you may qualify for help to pay for your health care costs with one or both of the following:

  1. A premium tax credit decreases your monthly premium. See what your premium could be with our tax credit estimator.
  2. Cost sharing assistance lowers the amount you pay for various health care costs, including your deductible, coinsurance and copayments.

Learn More About Health Care Costs

Shop for health insurance and find out whether you qualify for one of these cost-saving options.

Need more information? Meet one-on-one with our experienced community specialists who can help answer your health insurance questions. Find a free event near you.


Hear Cecilia's Story

Tips for More Affordable Health Insurance

Learn how to help keep health care costs down with these helpful tips:

  • Choose a health insurance plan that works for you. All Blue Cross and Blue Shield of Texas health plans follow the Affordable Care Act guidelines. They have the same essential health benefits, quality, and amount of care. Where health plans differ are in how the benefits are applied and how much they cost. For example, some plans might have lower premiums and higher deductibles; others have higher premiums and lower deductibles. Learn more.
  • Understand your plan benefits. Because all plans are different, it's important to know your plan and what is covered before you go for care. Understanding what’s included in your specific plan will help you avoid paying more for out-of-network services. Learn more.
  • Stay in network. Provider networks are groups of doctors, hospitals and other health care professionals that have agreed to work with your health plan. When you go to a provider who is not in your plan network, you'll have to pay a larger portion of the bill – or the entire bill. To find a provider in your network, register or log in to Blue Access for MembersSM, our secure member website, for a personalized search experience based on your health plan and network.
  • Save on your prescription coverage. Look closely at your plan to see whether you get discounts for using a certain pharmacy or mail-order pharmacy services. Also, anytime you are able (and it's available), use a generic version of your medication — most of the time this can help save you money. Learn more.
  • Take advantage of your member perks. Some health care plans offer member discounts on gym memberships and vision services. In addition, some plans offer special incentive programs to help you quit smoking, lose weight or exercise more.
  • Keep your health in check. Improving your health not only feels good, it can save you money. The healthier you are, the less you have to visit the doctor. Do your best to eat right, exercise and get regular health screenings. Encourage all family members to live a healthy lifestyle too.