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LEGAL AND PRIVACY
Privacy Practices Notice
This notice is required by federal and state law and explains how we use and disclose your personal health and financial information. Individuals covered by a self-funded employer group health plan will receive this notice from their employer. To request a copy, contact your employer.
California Consumer Privacy Act (CCPA) Notice
This notice is required by California law and explains your rights under CCPA. CCPA applies to California residents only and does not apply to information collected from health plan members or applicants. Members should refer to the Privacy Practices Notice above.
Choosing an Application to Access Your Health Information
This notice provides helpful information about who is eligible to access certain types of data through an online application (web app) that you use. If you have questions, or if you are an Authorized Agent, Legal Guardian or Power of Attorney and have questions, please call the number on the back of your insurance card.
Federal law provides health plan members with certain rights related to their health information. Use one of these privacy forms to make a request related to these rights.
Copyright Infringement Notice
If you are a copyright owner or agent and believe that any content on this website infringes upon your copyrights, review the Copyright Infringement Notice for information and how to contact us.
We comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, gender identity, age, sexual orientation, health status or disability. Please review our Non-Discrimination Notice for more information.
Code of Ethics and Conduct
We are committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing our business operations. We have adopted a Code of Ethics and Conduct for our workers, as well as a Vendor Code of Ethics and Conduct for any vendors that conduct business on our behalf.
BCBSTX Medical Policies and BCBSTX Clinical Payment and Coding Policies
Blue Cross and Blue Shield of Texas (BCBSTX) Medical Policies are based on scientific and medical research. They are often used as guidelines for coverage determinations in health care benefit programs. View Medical Policies
BCBSTX Clinical Payment and Coding Policies are based on criteria developed by specialized professional societies, national guidelines (e.g., Milliman Care Guidelines) and the CMS Provider Reimbursement Manual. Additional sources are used and can be provided upon request. The Clinical Payment and Coding Guidelines are not intended to provide billing or coding advice, but to serve as a reference. View Clinical Payment and Coding Policies